Data Processing Addendum (DPA)
Effective Date: January 2025
This DPA supplements Qortexia's Terms when we process personal data on your behalf.
1. Definitions
- Customer Data: Personal data uploaded or provided by you
- Processor: Qortexia
- Controller: You
2. Roles
You are the Controller; Qortexia is the Processor and follows your instructions. We process Customer Data only as necessary to provide our services and in accordance with this DPA and applicable data protection laws.
3. Data Processing
We process Customer Data only to:
- Authenticate users
- Analyze files
- Generate insights
- Maintain service functionality
- Ensure security
4. Sub-Processors
We may use:
- Supabase (storage/authentication)
- Cloud infrastructure providers
All sub-processors must meet equivalent security obligations and are bound by appropriate data protection agreements.
5. Security Measures
We employ encryption, access controls, monitoring, and best-practice protections to safeguard Customer Data against unauthorized access, disclosure, alteration, or destruction.
6. Data Subject Rights
We assist with requests to:
- Delete data
- Export data
- Correct information
7. Data Deletion
Upon request or account termination, we delete or anonymize Customer Data in accordance with applicable laws and our retention policies.
8. International Transfers
We ensure adequate transfer protections when Customer Data is transferred across international borders, including the use of standard contractual clauses or other appropriate safeguards.
9. Updates
We may update this DPA as necessary. Material changes will be communicated to you via email or through the service. Continued use of Qortexia after such updates constitutes acceptance of the revised DPA.
10. Contact Us
For questions about this DPA, contact us at colton@qortexia.com.